Service packages for optimizing the digital personnel file and People Assist

More impact with less effort: You introduced Haufe People Operations some time ago and have the impression that the solution is not yet running optimally? Our tailor-made service packages optimize your Haufe People Operations (formerly PeopleDoc): fast, measurable, practical.

For 15+ years, we have been supporting companies in DACH with consulting, software implementation and operations. Choose the focus that suits your goals, we deliver the results.

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Our services

Focus 1 | System Health Check

The system health check works with your admin team to identify optimization potential in terms of function usage and configuration and provides a prioritized action report with a roadmap.

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Focus 2 | Training & Enablement

Role-specific training (e.g. document generation) for team changes and onboarding, including Q&As, documents and best practices. Optionally with refreshers, onboarding modules and videos.

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Focus 3 | Documents & templates

Document generation training as well as creation of templates and review of filing and rights concepts for efficient template work and standardized document filing.

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Focus 4 | Master data under control

We check your interfaces, optimize SFTP, core and import/export jobs and adjust fields and mappings so that your master data runs automatically and error-free.

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Focus 5 | People Assist

We configure and optimize your tasks & processes, requests, articles and categories, test the setup and thus ensure transparent workflows, short throughput times and ongoing optimization.

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Focus 6 | Operations Support

With a flexible contingent for email support, reviews and small configuration adjustments as well as regular status calls and mini-health checks.

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Focus 1: System health check

Objective: To check the use of functions, ensure a complete and efficient configuration and identify specific optimization potential.
What we check: Settings, workflows, processes, roles and authorizations, document structure and retention rules, document templates and pain points, plus usage by admins and users.
Result: A clear report with prioritized measures and an actionable roadmap.
Optional: Implementation of the recommended measures by our team.

Focus 2: Training & Enablement | Admins & Users

Occasion: Team change, onboarding of new admins and users, introduction/refresh of rare functions.
Contents: Role-specific training (admin, HR, managers, support), practical use case sessions (e.g. document generation, distribution projects, requests), micro-learnings and Q&As.
Result: Comprehensible training documents, checklists and best practices for secure handling of core functions.
Optional: Regular refreshers, modular onboarding modules, personalized training videos.

Focus 3: Digital personnel file | Documents & templates

Objective: Create and maintain templates efficiently with document generation, standardize filing and rights.
Contents: Document generation training, creation and revision of CI-compliant templates, review of filing and authorization concepts.
Result: Ready-to-use, tested templates and stable, traceable document processes.

Pension Concept. Word on Folder Register of Card Index. Selective Focus.

Focus 4: Data & integrations | Master data under control

Objective: To ensure automated and error-free master data flows.
Contents: Testing and optimization of interfaces (SFTP, core systems, import/export jobs), adjustments to fields and mappings.
Result: Stable operation with lower error and failure risks.
Optional: Self-service guides for admins.

Focus 5: People Assist | Process and request management

Goal: Clearly defined processes, clean requests and efficient, SLA-compliant processing with short throughput times.
Contents: Process design and configuration, validation of existing tasks and processes, tests, setting up new processes and requests including roles, SLAs, templates, articles and categories.
Result: Transparent workflows, faster processing and greater information capability.

Focus 6: Operations support

Objective: To ensure reliable support during ongoing operations.
Contents: Flexible contingent for e-mail support, reviews, small configuration adjustments, regular status calls and mini-health checks.
Result: Plannable support with fast response times.
Optional: Expandable for project peaks (monthly packages).

Interested in a service package with selected focal points?

Feel free to contact us!

In the next step, we will arrange a non-binding appointment, define your priorities and topics together and then create an individual offer to optimize Haufe People Operations.

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