ServiceNow
Would you like to know how ServiceNow supports your HR processes in a meaningful way - with a partner who understands ServiceNow as an HR tool and integrates your systems such as SAP, Workday, Personio and more?

Why ServiceNow in HR?
Since its foundation in 2004 as a provider of IT service management (ITSM), ServiceNow has continued to develop. Since 2013, the company has offered a specialized HR module known as "HR Service Delivery" (HRSD). ServiceNow's powerful and integrative Now platform is particularly suitable for complex HR IT system landscapes.
In recent years, ServiceNow has expanded its product portfolio and developed new use cases for the HR sector. These include innovative functions in the area of "Employee Growth & Development", such as skills management, as well as comprehensive solutions for onboarding and improving the employee experience.
The Now platform makes it possible to integrate and merge various HR systems in the background. As a result, workflows that span multiple systems can be harmonized efficiently. With ServiceNow, the following goals can be achieved in the HR IT and process landscape:
- Harmonization of systems: Reduction in the number of interfaces
- Optimization of workflows: Improving efficiency and service quality across different systems
- Improving the user experience: increasing user-friendliness
- Replacement for certain best-of-breed HR systems: Certain use cases or workflows can be mapped more easily and quickly in Servicenow than by introducing a separate system

Why ServiceNow and alliantis?
Although ServiceNow is often only discussed in passing when it comes to optimizing processes and software, we at alliantis would like to change this perspective. ServiceNow is often seen as less relevant by HR teams and driven by IT. As an independent partner with over 15 years of experience, our aim is to work with you to determine whether ServiceNow can actually offer a valuable improvement to your HR work.
If you decide to use ServiceNow or have already done so, we will support you with our expertise. We support you in the implementation and validation of your HR processes and ensure that you get the maximum benefit from the platform.
Contact us to find out how we can optimize your HR processes together. Trust our expertise.
Reliable. Solution-driven. Together.

Our services around ServiceNow
Service Delivery Transformation Package
Employee Experience Package
In addition to module implementation, we attach great importance to improving the employee experience. We thoroughly analyze your existing HR processes, realign them strategically and optimize them. The insights gained flow directly into the design of the service catalog so that we develop workflows that are more efficient and less time-consuming for everyone involved.
HR-IT Architecture Sparring
Implementation
Voices of our satisified customers
Contact us for your individual case.
"We finally have a clear target picture of how we can use Servicenow in HR and, above all, where we should not do this and what alternatives there are."
"The review of the HR service & process landscape opened our eyes to whether we want to introduce Servicenow for HR and what benefits and costs are associated with it."
"The derivation of an HR-IT architecture picture and a corresponding 5-year roadmap helped us to understand if, when and how we can use Servicenow in the HR area on the part of IT."
Frequently asked questions
Do you have further questions? Get in touch with us!
As an independent partner with over 15 years of experience, we help you to effectively integrate ServiceNow into your HR processes. We offer implementation, validation and optimization support to ensure you get the maximum benefit from the platform.
Our readiness check includes a comprehensive analysis of your current system landscape and challenges. We check whether ServiceNow is the right provider to efficiently connect your HR systems and compare it with other solutions if necessary. The results are presented in a detailed final meeting.
This package supports you in preparing for the changes in roles and competencies within the new process and service landscape. We develop a customized transformation and change roadmap to measurably improve the efficiency and quality of your HR services.
We analyze and optimize your existing HR processes to improve the employee experience. The insights gained are incorporated into the design of the service catalog, resulting in more efficient and less time-consuming workflows for everyone involved.